Refund & Return Policy for Online Wellness Services
At OnlineWellnes, we strive to ensure your satisfaction with our online wellness services. If you are not completely satisfied with your purchase, we offer a refund and return policy outlined below:
Refund Eligibility: a. Refunds may be requested within 14 days from the date of purchase. b. To be eligible for a refund, the request must be made within the specified timeframe and meet the conditions outlined in this policy.
Eligible Refund Situations: Dissatisfaction: If you are not satisfied with the quality or effectiveness of our online wellness services, you may request a refund within the specified timeframe.
Non-Refundable Services: a. Certain services may not be eligible for refunds, including: i. Services that have already been provided or consumed. ii. Digital services that have been downloaded or accessed. b. Subscription fees or recurring charges may be subject to different refund policies as outlined in the terms of service.
Refund Process: a. To request a refund, please contact our customer support team at asis@onlinewellness.coach.. b. Provide details of your purchase, including the order number and reason for the refund request. c. Our customer support team will review your request and may require additional information to process the refund. d. If your refund request is approved, the refund will be processed using the original payment method within 14 business days.
Cancellation Policy: a. If you wish to cancel a subscription or recurring service, please refer to the cancellation policy outlined in the terms of service. b. Cancellation requests must be submitted within the specified timeframe to avoid additional charges.
Contact Us: If you have any questions or concerns about our refund and return policy, please contact us at asis@onlinewellness.coach.
By using our online wellness services and making a purchase, you agree to abide by this refund and return policy. This policy is subject to change without prior notice.
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